What payment options are available?

You have the option to upgrade using a credit card or PayPal. We accept a variety of credit cards, including: Visa, MasterCard, American Express, Diners Club, Discover, UnionPay, JCB, Maestro, Forbrugsforeningen, and Dankort.

Is my payment information secure?

Absolutely. We employ advanced Secure Socket Layer (SSL) internet encryption technology to safeguard the security of your payment details. Your data is entirely protected. For more details about payments, please refer to our help center.

Can I upgrade my current plan whenever I wish?

You can upgrade your current plan at any time to enjoy more premium resources and features.

What is the limit of using stock videos?

Stock videos are available for all plans. But the number of stock videos that you can use in each video project differs according to the plan. For free plan, you can use 1 stock video in each project; for plus plan, the limit is 5 stock videos per project; for business plan, the number is unlimited. When the stock videos you used exceed the current plan, your videos will be added with a FlexClip Wateramark.

Can I cancel my subscription anytime?

Yes, absolutely. Once you cancel your subscription, you will enjoy the benefits of the current plan until the end of your billing cycle. After the end of the billing cycle, you will be downgraded to a free plan.

Will I receive receipts for my transactions?

You can view receipts for all transactions on your profile page. If you need an invoice, please contact us via support#flexclip.com (replace # with @).

What is FlexClip Wateramark?

FlexClip Wateramark is a part of our brand identity that will be added to your video when the features or resources you used exceed the current plan. You can upgrade to remove it.

Are there any new features that will be added after I subscribe?

Yes. We are persistently providing more features and resources for our users. So the benefits of subscription plans will be extended correspondingly.

Do you offer a refund?

Yes. We value every customer and always try our best to provide customers with satisfying products and services. Therefore, we offer a 7 days money-back guarantee (for the first payment of the subscription period). If you have any concerns, just contact our support team.